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Questions about Tangos

What is Tangos

What Tangos is

What Tangos is

  • What is Tangos?

    Tangos is an AI-powered financial crime investigation platform that automates compliance and risk investigations using specialized AI Specialists.
    Users submit subject details, and the platform automatically investigates across multiple data sources, producing recommendations, findings, evidence, relationship graphs, and more.

  • How is this different from the detection tools we already run?

    Detection tools decide what to flag. Tangos handles investigation after the flag. While alert volumes and screening have improved, the investigation of each escalated case is still done by hand, and that is the work Tangos takes on.

  • Is Tangos a copilot for our analysts?

    No. A copilot waits for a prompt and hands back a draft. Tangos runs the investigation itself and produces a finished case file with the evidence and reasoning attached.

    Investigators review and sign off rather than collecting data.

  • What does a finished case file contain?

    A finished file contains a conclusion, evidence supporting it, and connecting reasoning. Every claim is anchored to a specific source, so a reviewer can follow any finding back to where it came from.

    Cases include immutable audit trails, and the reports and evidence can be exported in different formats.

Defensibility

  • Will an examiner accept a case Tangos produced?

    No vendor can guarantee examiner acceptance. Cases are built against supervisory expectations, including those set by FinCEN and the FCA, and every conclusion carries its source attribution and reasoning trail.

  • How do we know the conclusions are not invented?

    Every claim in a case is tied to a specific source.

    Nothing enters a report without a traceable origin, and the reasoning that produced each finding is recorded rather than summarized after the fact.

  • What happens when Tangos gets something wrong?

    Every investigation ends with human review before becoming a case decision. Reviewers can reject or override any finding, leave comments, and record the final judgment, and anything they flag is logged to improve the Specialist over time.

Accountability And Your People

  • Who is accountable for the decision?

    Your institution. Tangos builds the case and documents how it was built. The filing decision, the escalation, and the sign-off stay with your people.

    Accountability remains with the institution, not the vendor.

  • Does Tangos replace our investigators?

    It changes their work focus. Investigators shift from data collection to judgment. They review, challenge, and apply institutional knowledge no system can replicate. Capacity gains appear as more cases are resolved at the same headcount.

Deployment And Getting Started

  • What do you need to connect to before we can start?

    Connecting to your production or core systems is not required, but it is available as an option: customers can run investigations without connecting their systems, or choose to connect so Tangos can collect additional background and evidence.

    Proof of value runs on historical closed cases. Setting up a Specialist also requires your procedure and risk-based-approach documents, or an equivalent specification.

  • Can Tangos run inside our own environment?

    Yes, three ways: Cloud managed by Tangos (fastest), Private cloud (keeps data internal), and On-premise/air-gapped deployment (behind firewall for classified work).

  • How long until we see a real result?

    A proof of value runs on five to ten historical cases and sets the output against how your own team worked those same cases.

    Since it uses closed cases requiring no production access, results appear in days.

Data And Security

  • Where does our data go, and do you train on it?

    Your data is not used to train models. Retention defaults to none, customer environments are segmented, and data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit.

    Workspaces disable immediately upon cancellation; data remains readable for 90 days, then gets permanently deleted.

  • Are you independently audited?

    Tangos holds SOC 2 Type II, independently audited across security, availability, and confidentiality. Infrastructure is continuously monitored, with intrusion detection and regular vulnerability assessment.

Scope Of Work

  • What kinds of investigations does Tangos run?

    Twenty-two programs across six kinds of work: continuous alert resolution, due diligence, periodic review, incident response, intelligence, and standing investigations.

  • Does it work across jurisdictions and languages?

    Yes. Evidence is gathered across jurisdictions and in more than 30 languages. That matters when ownership sits in one country, the payment routes through a second, and the registry record exists only in a third language.

  • How do you keep up as rules and typologies change?

    Program procedures are updated as regulations move and as new typologies surface, and those updates are included rather than sold as an upgrade.

Commercial Model

  • How is Tangos priced?

    By the case. You pay per investigation delivered to the examiner-ready standard, rather than per seat or per license. Volume can be committed monthly or annually, or purchased on demand.

  • Should we run it, or should you?

    Both models use the same engine. Under a managed service, Tangos configures, runs, and quality-checks the cases, and the cost per case is higher because that work is included.

    Subscription models offer lower per-case costs with full team access. Tangos connects through a range of options — API, email, Slack, or dedicated connections to core systems — and investigations can be triggered by defined rules or started manually.

The Company

  • Who is behind Tangos?

    People who ran risk and compliance programs inside the institutions Tangos now serves, with 75 years of combined experience and more than 5,000 regulator-facing investigations led.

    CEO Eyal Azoulay has fifteen years in field experience and three bank exits. The company raised a $20 million seed round led by Red Dot Capital Partners.

  • Do you work with government agencies?

    Yes. Financial intelligence units, supervisors, and law enforcement agencies run the same investigation work, with deployment and data handling set for the environment. Air-gapped and zero-retention options are available for restricted work.

Using Tangos

Using Tangos

Getting Started

  • How do I create my first investigation?

    Select New investigation in the sidebar, enter your subject (a person, company, crypto wallet, or account), choose a Specialist, and submit. The platform creates a case and begins investigation with real-time progress tracking. To run more than one Specialist against the same subject, submit a separate investigation for each.

  • What are Specialists and when should I use each?

    Specialists are domain-focused AI investigators. Each one is tuned to a specific compliance area: Anti-Money Laundering, Sanctions Screening, Enhanced Due Diligence, Counter-Terrorism Financing, Narcotics, Crypto Risk, or Trade-Based Money Laundering.

    Select the Specialist matching your investigation's risk typology — you can run several investigations in parallel, each with a different Specialist. Specialists can be used out of the box, or configured to your own policies and procedures.

  • Which Specialists are available out of the box?

    The Specialist Directory lists every Specialist in your workspace, including the built-ins (AML, Sanctions, EDD, CTF, Narcotics, Crypto Risk, TBML) and any your organization has added.

    Opening one displays its scope, typical questions, and sample investigations.

Working Cases

  • How do I view and manage cases?

    Open Case Management in the sidebar to browse your cases. Filter by status, priority, or Specialist, and search by name to find a specific case.

    The detail view allows reviewing results, changing priority, recording judgments, or archiving.

  • What do the different case statuses mean?

    Open cases are active with at least one investigation in progress. Awaiting Review means investigations finished and need human judgment. Closed cases have final judgments recorded. Archived cases have left active workspace but remain searchable for audit purposes.

  • How do I search for a specific case?

    Use the search box on the Case Management page to match against case name, entity name, and case ID.

    Combine search with the filter bar (status, priority, Specialist) to narrow further. Filters and search queries are saved in the URL for bookmarking or sharing.

  • How do I export an investigation report?

    Open the investigation detail page and select the Report tab. The report renders inline as a PDF. Use the download button to save or share copies with external stakeholders.

Reading Results

  • How is the risk score calculated?

    Each Specialist produces a confidence-weighted risk score from the findings it gathers, the severity of the red flags, and the reliability of the underlying sources.

    Scores normalize for comparability across Specialists; case-level scores aggregate them.

  • How should I interpret confidence scores?

    High confidence means multiple independent sources corroborate results. Medium confidence indicates suggestive but inconclusive evidence. Low confidence signals leads requiring human follow-up.

  • How accurate are Specialists?

    Specialists are continuously evaluated against a labeled compliance dataset and tuned for the domain they cover.

    Accuracy varies by risk typology and data availability; every Specialist reports confidence alongside each finding.

  • Are investigation results audit-ready?

    Yes. Every finding carries its evidence trail: the sources consulted, the raw data retrieved, the reasoning steps, and timestamps.

    Reports download as PDF for regulators, auditors, or compliance committees without additional preparation.

  • What happens if a Specialist flags something incorrectly?

    Every investigation ends with a human review step. Reviewers can reject or override a finding, leave a comment, and record the final judgment. Flagged items are logged for improving Specialist accuracy over time.

Coverage

  • What data sources does Tangos access?

    Specialists query a mix of sanctions lists, adverse-media feeds, corporate registries, blockchain analytics providers, and the internal data sources you have configured. Each finding records its source for retracing evidence.

  • Can Tangos handle cryptocurrency investigations?

    Tangos includes a Crypto Risk Specialist built to trace on-chain activity, flag exposure to mixers, sanctioned addresses, and high-risk exchanges, and correlate wallet activity with off-chain entities. Wallet addresses can be submitted as entities on the New investigation screen.

  • What is Enhanced Due Diligence (EDD)?

    EDD is a deeper level of investigation applied to high-risk customers or transactions.

    The EDD Specialist gathers beneficial ownership information, political exposure, adverse media, and cross-jurisdiction footprints to build a full risk profile.

Account And Support

  • What support options are available?

    Use the Support Center to search the FAQ, read the documentation, watch tutorials, or submit a ticket. Tickets are routed to the Tangos support team and acknowledged within one business day.

  • How do I contact support?

    Open the Contact Us tab in the Support Center and submit a ticket describing your issue.

    You will receive a confirmation email and a follow-up from the support team.

  • What happens to my data if I cancel?

    On cancellation, your workspace is disabled immediately and your data is kept in read-only form for 90 days so you can export reports and case history. After 90 days, all tenant data gets permanently deleted from active systems; legally required audit logs are retained per contract.

  • How often is Tangos updated?

    Tangos ships continuous improvements.

    New Specialists, interface features, and data source integrations are released regularly, and full release notes are published in the documentation.